Senior Director, Product Management - Retail Sales Channel

Responsibilities

The Senior Director Product Management, Lottery POA will have responsibility for managing the product roadmap and lifecycle for the company's Lottery point of sale offerings and retailer signage offerings. Current POA products include but are not limited to: retail terminals, self-service terminals, vending machines as well as the open retail and terminal management applications. Current retail signage products include but are not limited to: jackpot displays, digital signage, Video Control Unit, HDMI Dongle, and the Multimedia Toolkit.

• Experience successfully managing large scale retail solution and point of sale products.
• Lead, manage and mentor a team of Product Managers
• Own the product roadmaps
• Represent and communicate product strategy and vision in line with the businesses long-term goals.
• Product lifecycle management from concept to phasing out of product(s).
• Collaborate with internal teams and customers to gather and assess existing product development and enhancement opportunities as well as new product concepts and ideas.
• Collaborate with Sales, Business Development, Engineering, Marketing and Account Management to develop go-to-market strategy, define pricing and competitive positioning
• Collaborate with Sales, Business Development, Engineering, Marketing and Account Management to develop go-to-market strategy and competitive positioning.
• Collaborate with the User Experience team on the customer experience.
• Evaluate and establish program priorities in line with the business objectives.
• Accountable for quality of the products.
• Manage R&D budgets, forecasts, metrics and measures. Monitor and evaluate the results.
• Responsible for ensuring effective cross-functional collaboration.
• Lead Product Managers to assess product mix; evaluate market share; conduct competitive analysis; and identify new products.
• Maintain up-to-date market opportunity and competitive analysis

Qualifications

• Ten+ years of retail solutions and point of sale product management experience with five or more years in a leadership role.
• Ability to work in a matrix environment and communicate effectively to technical and non-technical audiences and ability to communicate effectively at all levels of the organization.
• High level of business maturity to represent the company in business partner and customer discussions.
• Excellent written, verbal, and face to face communication skills, both technical and non-technical.
• Advanced experience working effectively with software engineering, product development, support, and implementation teams and ability to interface effectively with market- and customer-facing teams.
• Advanced leadership ability, teambuilding skills, people management skills, as well as ability to lead through influence.
• Experience in and able to inspire, manage change, and drive product management function.
• Ability to collaborate and influence others and resolve conflict.
• Strong project management, organizational and management skills, including ability to manage and prioritize multiple competing initiatives with aggressive multi-project schedule.
• Performance driven, detail and results oriented
• Ability to travel to customer and prospect sites, as well as trade shows.
• Experience in the Lottery and/or Gaming industry a strong plus.
• Advanced competency with Microsoft Office Suite (Example: Excel, PowerPoint, and Project).
• Seven+ years of experience with three or more years in a leadership role.
• BS/BA degree in CS, Engineering or related field.
• Advanced degree a plus.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self