SQA Engineer I

Location:

West Greenwich, RI, US, 02817

Requisition ID: 18605

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Responsibilities

We are seeking a Software Quality Assurance (SQA) Engineer to join our team. In this role, you will ensure that our systems perform as required by developing test documentation, executing tests, and maintaining a robust test environment. You will play a key role in organizing, planning, and directing all activities related to the testing effort.

Key Responsibilities

Develop and maintain test documentation, perform system testing, and manage test environments.
Participate in customer meetings to gather requirements and provide input on project timelines.
Analyze business requirements to identify testing needs and ensure stakeholder expectations are met.
Own Customer Acceptance Testing (CAT) systems: schedule, plan, configure, document, and implement changes.
Apply testing principles to evaluate systems during development and validate new features before launch.
Record, report, and track software defects; maintain accurate testing documentation.
Assist with software installations in production environments and create scenarios to replicate issues.
Provide on-call support for system incidents and day-to-day issue resolution.
Deliver metrics to measure the effectiveness and efficiency of testing processes.

Qualifications

Bachelor’s degree or equivalent experience.
1–2 years of related experience; prior operations or project management experience is a plus.
Familiarity with Unix/Linux (Red Hat), Putty, WinSCP, Jira, and Windows (certifications not required).
Knowledge of SEI/CMM/ITIL frameworks preferred.
Strong technical aptitude with troubleshooting and root cause analysis skills.
Excellent verbal and written communication skills; ability to explain technical concepts to non-technical stakeholders.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Self-motivated with a sense of urgency; able to work independently and collaboratively.
Availability to work nights, weekends, and holidays as needed.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

#LI-DAK #LI-HYBRID

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $44,500 - $103,002. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.