Repair Tech4

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. We have a longstanding commitment to Responsible Gaming (RG) that is engrained within our core business and the products we offer to customers and players worldwide. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility.  Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Job Purpose

The Repair Technician is responsible for the diagnosis, repair and testing of electronic and IT equipment used in the lottery network, including lottery terminals, printers, network devices, monitors and touchscreens. The role ensures that repaired equipment is returned to service in full working order, in compliance with quality, environmental, health & safety and ESD standards, and that all repair activities are accurately recorded.

Key Responsibilities

• Diagnose and repair electronic equipment, including lottery terminals (PCs), printers, modems, routers, LCD/LED monitors and touchscreens.
• Identify and resolve hardware faults and basic software issues.
• Replace defective components such as printed circuit boards (PCBs), displays, power supplies, fans and connectors.
• Perform functional testing of equipment after repair.
• Work with technical documentation, service manuals and diagnostic tools.
• Record all repairs accurately in the company information system.
• Comply with quality standards, environmental standards, occupational health and safety (OHS) rules and ESD protection requirements.

Requirements

• Education in electrical engineering; minimum: vocational certificate (apprenticeship) in an electrical field. Talented graduates eager to learn are welcome to apply.
• Basic knowledge of electronic components and their functions.
• Ability to read technical documentation and circuit diagrams.
• User-level knowledge of Windows operating systems.
• Manual dexterity, accuracy and attention to detail.
• Ability to solve technical problems independently.
• Basic English sufficient for working with technical documentation.

Preferred Qualifications

• Experience with soldering and using measuring equipment (multimeter, oscilloscope).
• Practical experience in repairing electronics or IT equipment.
• Electrical qualification certificate under Czech Government Regulation No. 194/2022 Coll. (formerly Decree No. 50/1978 Coll.).
• Experience with PCB and SMD component repairs.
• Knowledge of networking technologies and network device configuration.
• Experience with warranty claim (RMA) and service processes.
• IT hardware manufacturer certifications.
• Driving licence, category B.

This information reflects Brightstar Lottery’s good-faith estimate of compensation for this position at the time of publication. Actual compensation will be determined in accordance with the applicable collective agreement and internal compensation policies. Factors that we consider include, but are not limited to, role, career level, performance, skills, level of expertise, experience, location, market competitiveness, and internal equity. The estimated starting compensation range is ______ zł – ______ zł. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

In addition to base salary, employees may be eligible for an annual performance-based bonus with a set target (% of salary) aligned with individual and company performance. Eligibility and payout may be prorated based on date of hire and service during the performance period or sales commission.

Other Benefits Offered:

• Paid time off
• Health insurance, life insurance, and disability insurance
• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice​
• Variety of well-being programs​
• Retirement benefits
• Additional benefits available depending on the seniority of the role

This position is governed by collective bargaining agreement, which regulates the main terms and conditions of employment, including minimum salary levels, classification, working hours, leave, and other employment rights. 

Our hiring process is conducted in line with principles of pay transparency and equal pay. We do not request or rely on candidates’ salary history during the selection process. 

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.