Customer Account Specialist I

Location:

Trenton, NJ, US, 08648

Requisition ID: 18481

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.Global Leader in Lottery Solutions | Brightstar LotteryDiscover Brightstar Lottery, the global leader in lottery innovation. Safe, secure, and engaging solutions that benefit communities and meet player needs.

Responsibilities

Responsible for maintaining and enhancing lottery retailer sales via regular phone communication, working from established client list.

Responsibilities:
• Manages inventory of instant tickets by analyzing individual retailer sales histories as well as monitors overall instant ticket field inventories to maximize the products’ sale potential.
• Assists sales and field staff to customize retailer instant ticket inventories by analyzing weekly sales reports and other department production reports.
• Reviews and processes incoming ticket orders from sales representatives.
• Monitors and tracks order levels to resolve retailer issues where sales and company costs might be affected.

Qualifications

• Associates Degree or equivalent.
• 2 years of work experience with a sales focus
• Proficiency in Microsoft Office Applications

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range for this role is $18.36 – $23.00. The actual pay offered may be higher or lower. The Company complies with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is one part of our Total Rewards program. Non-exempt roles are eligible for irregular discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.