Repair Technician I

Location:

Sacramento, CA, US, 95834

Requisition ID: 18965

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.Global Leader in Lottery Solutions | Brightstar LotteryDiscover Brightstar Lottery, the global leader in lottery innovation. Safe, secure, and engaging solutions that benefit communities and meet player needs.

YOUR ROLE IN THE BRIGHTSTAR UNIVERSE

Performs a variety of duties related to the troubleshooting and repair of terminals down to the component level and boards, under general supervision.

Tests equipment to determine cause of failure.
Uses schematics and/or technical manuals in the repair/maintenance of terminal boards, etc .
Component level troubleshooting of PC boards and sub-assemblies using oscilloscope, multi- meter, etc.
Maintains log of incoming and outgoing terminals and repairs using data entry work station.
Inspects terminal, circuits, etc. for damage.
Cleans interior/exterior of terminal, boards, etc.
Assists field service technicians with terminal related problems or in obtaining necessary supplies.
Maintains terminals used in agent training as needed.
Must be able to frequently lift up to 40 pounds. Loading/unloading trucks.
Operates various equipment/machines including computer, oscilloscope, multi- meter, forklift, etc.
Performs additional duties and responsibilities as assigned.

YOUR BRIGHTSTAR BENEFITS

We believe great work deserves great rewards. Here’s a glimpse of the benefits that help our team shine (all benefits mentioned are subject to policy and eligibility requirements):

Medical benefits on day one of being a Brightstar employee
12 paid holidays plus two floating holidays per year
Three weeks of paid vacation per year, prorated in the first year
401K with employer match and 100% vested on day one
Company-paid parental leave, life insurance, short-term disability, and long-term disability

YOUR STAR QUALITIES

High school degree or GED equivalent required.
2 - 3 years of experience in a customer service-related position
2 - 3 years of experience in technical repairs
Must possess a valid driver's license, have a good driving record, and demonstrate the ability to perceive colors correctly.
Must be able to drive a 20ft box truck on occasion, CDL license NOT required.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range for this role is $19.00 – $28.00. The actual pay offered may be higher or lower. The Company complies with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is one part of our Total Rewards program. Non-exempt roles are eligible for irregular discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.