Foundation Manager

Brightstar is seeking a highly skilled Foundation Manager to lead the creation, maintenance, and optimization of our proposal foundation content library. This role ensures our teams have instant access to accurate, high‑quality information that clearly communicates the value of Brightstar’s products and solutions. The Foundation Manager will oversee our Knowledge Management System (KMS), champion new content‑management technologies, and support continuous improvement across the Business Proposals team.

We are looking for a strong communicator with exceptional writing skills, high reading comprehension, and the ability to simplify complex concepts. The ideal candidate thrives in a collaborative environment, embraces new technology (including AI), and is committed to quality, consistency, and innovation.

Key Responsibilities

Content Library Development & Management

• Build and maintain a comprehensive library of proposal foundation materials that highlight Brightstar’s features, benefits, and differentiators.
• Partner with Proposal Writers and Subject Matter Experts to gather, refine, and structure content.
• Ensure all materials are accurate, consistent, and aligned with company principles, brand standards, and RFP requirements.

Knowledge Management System (KMS) Ownership

• Serve as the primary owner and “super user” of the KMS tool.
• Oversee the ingestion, organization, and upkeep of content within the system.
• Provide training, best practices, and ongoing support to team members to maximize adoption and effective usage.

Technology & AI Integration

• Lead the implementation of new technologies that enhance content management and proposal development.
• Research and recommend AI‑driven solutions to streamline processes and improve content quality.
• Act as liaison with third‑party tool providers for updates, enhancements, and support.

Competitive & Market Insight

• Analyze competitor materials and collaborate with SMEs to articulate Brightstar’s unique value propositions.
• Continuously incorporate competitive insights into foundation content.

Stakeholder & Process Management

• Conduct regular reviews with key stakeholders to ensure content remains accurate, current, and compliant.
• Manage multiple priorities and deadlines while maintaining exceptional attention to detail.
• Collaborate effectively across teams with diverse professional backgrounds.

What We’re Looking For

• Strong writing and editing skills, with the ability to adjust tone and style for various audiences.
• High reading comprehension and the ability to translate complex concepts into clear, concise narratives.
• A continuous improvement mindset and enthusiasm for leveraging new technologies and methodologies.
• Strong organizational skills and proven ability to manage multiple tasks simultaneously.
• Excellent collaboration, communication, and stakeholder‑management abilities.

Minimum Education

• Bachelor’s degree required.

Preferred Education

• Bachelor’s degree in English, Communications, Journalism, Business, or a related field.

Minimum Experience

• 3+ years of professional writing experience, such as proposal writing, grant writing, content development, or similar roles requiring strong written communication and content creation.

Preferred Experience

• 5+ years of proposal or grant writing experience, ideally within a structured proposal environment or a content‑driven role.
• Experience working with knowledge management systems or content libraries is a plus.

Licenses & Certifications

• No certifications required.
• APMP certification strongly preferred (or willingness to obtain).