Content Delivery Project Manager

Location:

Providence, RI, US, 02903

Requisition ID: 18824

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Responsibilities

The Content Delivery Project Manager supports day‑to‑day operations for E‑Instant game deliveries across BrightStar iLottery customers. This role ensures that all game releases, compliance requirements, and delivery workflows are executed accurately, on time, and in alignment with customer expectations. The position acts as a central liaison between lotteries, internal teams, and cross‑functional partners to maintain a smooth and efficient delivery process.

Key Responsibilities

Game Delivery Coordination

Manage end‑to‑end delivery of E‑Instant games across assigned lotteries.
Serve as the primary point of contact for the lottery throughout the delivery lifecycle.
Attend delivery meetings and communicate requirements, updates, risks, and milestones.
Collaborate with Delivery Managers, QA, Content, and Account Management to ensure smooth releases.

Compliance & Documentation

Prepare, review, and distribute working papers and other required lottery documentation.
Ensure all compliance materials are submitted on time to lotteries and regulatory bodies.
Document and maintain game release processes for all operators.

Roadmap & Planning

Partner with Account Managers and Content teams to create and maintain delivery roadmaps.
Support the development of bespoke game content by capturing requirements and defining scope.
Provide customers with options, timelines, and insights to support strategic planning.

Testing & Quality Assurance

Oversee internal QA schedules related to delivery, test, and approval phases.
Track progress and ensure all QA deliverables are completed on time (JIRA).
Test localized game content across platforms, including native stacks, iOS, and Android.
Manage internal development schedule and track prize structure approvals.

Operational Support

Assist with support tickets related to game content, systems, or processes.
Coordinate the sharing of deliverables with clients through approved tools (e.g., Trello, Monday).
Ensure all documentation, approvals, and deliverables remain organized and up to date.

Qualifications

Education:

Bachelor's degree; an advanced degree is preferred.

Experience:

12 years of work experience; 8 years of related experience is required.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $74,961 - $164,800. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.