Responsibilities

The Benefits Specialist is responsible for the day-to-day administration, compliance, and support of the organization's employee benefit programs, specializing in Leave of Absence administration.  This role serves as a key resource for employees, HR partners, payroll, and vendors, ensuring accurate administration of leave of absence programs, health and welfare plans, retirement programs, spending accounts, and wellness initiatives.

Leave of Absence Administration

• Serve as the subject matter expert for administering the US and Canada Leave of Absence programs and processes.
• Primary administrator for FMLA, disability, state leave programs, military leave, and personal leaves.
• Coordinate with third-party leave and disability vendors.
• Monitor leave activity and ensure timely communications, documentation and compliance with local, state and federal laws. 

Benefits Administration

• Administer medical, dental, vision, life, disability, voluntary benefits, EAP, FSA, HSA, Cobra, and 401k programs.
• Process enrollments, qualifying life events, terminations, and eligibility changes in the ADP Benefits portal.  Update system as necessary. 
• Partner with payroll to ensure accurate deductions and integrations.
• Resolve employee and vendor escalations related to eligibility, coverage, and claims.
• Support the administration of global employee benefit programs by partnering with regional HR teams, vendors, brokers, and internal stakeholders across multiple countries.

Compliance & Regulatory Oversight

• Ensure compliance with ERISA, COBRA, HIPAA, ACA, IRS regulations, FMLA, ADA, and applicable local, state and federal laws.
• Support annual nondiscrimination testing for 401k, FSA, and self-insured health plans.
• Coordinate required annual notices and audit support activities.

Vendor Management, Open Enrollment & Communications

• Serve as liaison with carriers, TPAs, brokers, and consultants.
• Support Open Enrollment planning, communications, testing, and employee education.
• Develop benefit communications, guides, FAQs, and presentations.

Reporting & Analytics

• Prepare reports, conduct audits, monitor participation trends, and support compliance reporting.

Qualifications

•    Bachelor's degree required and 3-5 years of benefits administration experience with strong knowledge of leave administration and regulatory compliance. 
•    Technical proficiency in Microsoft Office Suite – Outlook, Word, Excel, and PowerPoint.  
•    Strong communication and time management skills.  
•    Strong organizational skills, with the ability to handle numerous projects simultaneously, while maintaining high accuracy and attention to detail.  
•    Treat highly confidential information with utmost integrity.  

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

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