Business Operations Coordinator 2

Location:

Phillipsburg, SX

Requisition ID: 19819

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Overview

As a Business Operations Coordinator, you will support Brightstar Lottery's operational, administrative, and retail activities in St. Maarten by coordinating site operations, supporting business performance, maintaining operational controls, and driving stakeholder engagement. This role serves as a key liaison between internal and external partners while helping ensure the efficient execution of site initiatives, retail store operations, inventory management, and customer service activities. This role will be located onsite in St. Maarten.

What You'll Do

Coordinate day-to-day operational and administrative activities to ensure compliance with company policies, procedures, KPIs, and budgets
Execute site projects, meetings, promotions, employee engagement events, sponsored initiatives, and retail activations within established timelines and budgets
Oversee retail store opening processes and support the accurate reconciliation and reporting of daily sales, cash, floats, and inventory
Manage accounts receivable activities and follow up with retailers to ensure timely payments
Conduct monthly vault counts and instant ticket inventory reconciliations within required deadlines
Visit retailer locations regularly to address inventory needs, distribute POS materials, and support operational requirements
Maintain inventory records for instant tickets, promotional materials, office supplies, and other site assets
Perform other duties as assigned

What You'll Bring

Associate Diploma or equivalent post-secondary qualification
Minimum of 2 years of supervisory experience, preferably within business operations, office administration, retail, or customer service environments
Demonstrated capability to coordinate multiple projects, activities, and competing priorities simultaneously
Strong understanding of operational processes, inventory management, reporting, and administrative controls
Proven ability to build effective relationships with internal and external stakeholders while maintaining professionalism and confidentiality
Excellent organizational, communication, and problem-solving skills
Capacity to manage accounts receivable activities, operational reporting, and inventory tracking with accuracy and attention to detail
Ability to read, write, and communicate effectively in English is required

What Will Make You Stand Out

Background supporting retail operations, lottery operations, or customer-facing business environments
Experience coordinating promotions, community initiatives, employee engagement activities, or corporate events
Familiarity with inventory control, cash handling, and sales reconciliation processes
Exposure to accounts receivable management and retailer relationship management
Knowledge of procurement processes, invoice tracking, and budget administration
Expertise working in small, fast-paced environments requiring a high level of initiative and adaptability

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

#LI-RQ #LI-ONSITE

Brightstar is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. Brightstar is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

For more information, please visit www.brightstarlottery.com.