Computer Operator I

Location:

Nashville, TN, US, 37210

Requisition ID: 19345

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.Global Leader in Lottery Solutions | Brightstar LotteryDiscover Brightstar Lottery, the global leader in lottery innovation. Safe, secure, and engaging solutions that benefit communities and meet player needs.

YOUR ROLE IN THE BRIGHTSTAR UNIVERSE

Ready to power the technology behind exciting lottery experiences? Join Brightstar Lottery, a global leader in innovative lottery solutions, where cutting-edge systems and teamwork come together to serve communities and players around the world.

At Brightstar, we don’t just run systems—we enable secure, reliable, and high-performing technology that drives meaningful impact. If you thrive in a fast-paced environment and enjoy solving problems, this is your opportunity to be part of something bigger.

What You’ll Do

As a Computer Operator, you’ll play a key role in keeping our systems running smoothly around the clock. You’ll collaborate with technical teams and support critical operations that ensure reliability and performance.

In this role, you will:

Monitor Brightstar’s enterprise systems in a 24/7 operational environment
Support product development, systems integration, and lottery operations teams
Execute daily operational checklists and ensure tasks are completed accurately
Generate and review reports to ensure accuracy and clarity before distribution
Identify and escalate system issues quickly and effectively
Assist in system recovery efforts to restore normal operations
Partner with cross-functional teams to maintain seamless service delivery

YOUR BRIGHTSTAR BENEFITS

We believe great work deserves great rewards. Here’s a glimpse of the benefits that help our team shine (all benefits mentioned are subject to policy and eligibility requirements):

Medical benefits on day one of being a Brightstar employee
12 paid holidays plus two floating holidays per year
Three weeks of paid vacation per year, prorated in the first year
401K with employer match and 100% vested on day one
Company-paid parental leave, life insurance, short-term disability, and long-term disability
Gym membership reimbursement, free identity theft protection, and tuition reimbursement
Work schedule -6:30 AM to 6:30 PM

YOUR STAR QUALITIES

We’re looking for someone who is detail-oriented, proactive, and eager to grow in a technical operations environment.

Required:

Associate or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
OR equivalent experience with at least 2 years in a related technical role
Strong attention to detail and problem-solving skills
Ability to work effectively in a fast-paced, shift-based environment

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range for this role is $X – $X. The actual pay offered may be higher or lower. The Company complies with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is one part of our Total Rewards program. Non-exempt roles are eligible for irregular discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

Immigration sponsorship is not available for this role.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.