Overview

What You'll Do

• Conduct in-process visual inspections to verify print quality, color consistency, registration accuracy, and test pattern integrity.
• Evaluate ticket scratch-ability, opacity, barcode quality, and ticket construction against established standards.
• Measure ticket dimensions and pack alignment using approved gauges and testing equipment.
• Identify defects and support the segregation and quarantine of suspect materials during production runs.
• Communicate inspection findings and quality risks to manufacturing teams and escalate critical issues to management.
• Maintain accurate quality records, databases, documentation, and evidence sample files.
• Support Quality Managers, Engineers, and Lab Technicians with testing, data collection, analysis, and reporting activities.
• Perform other duties as assigned.

What You'll Bring

• High school diploma or equivalent preferred.
• Experience using Microsoft Word, Excel, and Outlook.
• Knowledge of QA/QC processes in manufacturing, packaging, quality assurance, or related environments.
• Understanding of basic mathematical concepts, including averages.
• Proficiency creating, organizing, and navigating electronic folders and files.
• Strong written, verbal, radio, telephone, and email communication skills.
• Detail-oriented mindset with strong organizational skills and the ability to meet deadlines while maintaining accuracy.
• Capacity to work independently with minimal supervision and collaborate effectively within a team environment.
• Ability to read, write, and communicate effectively in English is required

What Will Make You Stand Out

• 2+ years of QA/QC experience in manufacturing, packaging, quality, or related functions.
• Previous experience with ISO, laboratory testing, or quality systems.
• General knowledge of the lottery or gaming industry.
• Printing industry or instant ticket scratch-off production experience.
• Experience supporting defect investigations, controlled sample testing, and quality data analysis.

Physical Requirements

• Standing and walking throughout approximately 90% of the workday.
• Frequent bending, reaching above shoulder height, and performing repetitive inspection activities.
• Lifting and moving light to medium materials weighing up to approximately 50 pounds.
• Good manual dexterity to handle testing equipment, samples, and production materials.
• Visual acuity needed to inspect ticket text, game symbols, print quality, and registration accuracy.
• Flexibility to work overtime as business needs require.
• Regular attendance is an essential function of the role.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

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